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TERMS &

CONDITIONS


 

IHSS Support Network

Effective Date: 04/30/2026

1. Overview

IHSS Support Network is an independent platform that connects

individuals seeking in-home care with independent IHSS providers.

We do not provide care services, employ caregivers, or act as a home

care agency.

2. No Affiliation with Government

IHSS Support Network is not affiliated with any county, state, or government

agency, including the In-Home Supportive Services (IHSS) program.

All IHSS-related eligibility, payments, and provider approvals are

handled through the official IHSS program.

3. Platform Purpose

Our platform is intended solely to:

  • Connect IHSS recipients with available providers

  • Allow recipients to post care requests  

  • Facilitate communication between users

We do not:

  • Guarantee placement

  • Guarantee availability

  • Guarantee quality of services

4. Independent Providers

All providers listed on this platform are independent individuals,

not employees or representatives of IHSS Support Network.

Users are responsible for:

  • Verifying provider credentials

  • Confirming IHSS eligibility

  • Completing official provider enrollment through IHSS

5. No Employment Relationship

IHSS Support Network does not:

  • Hire providers

  • Supervise care

  • Manage schedules

  • Process IHSS payments

Any working relationship is strictly between the recipient and the provider.

6. User Responsibility

By using this platform, you agree:

  • To provide accurate information

  • To use the platform for lawful purposes only

  • Not to misuse, copy, or exploit the platform​

7. Limitation of Liability

IHSS Support Network is not responsible for:

  • The actions or behavior of providers or clients

  • Quality of care or services provided

  • Any disputes between users

Use of this platform is at your own risk.

8. Safety Disclaimer

We strongly recommend:

  • Conducting interviews

  • Checking references

  • Verifying IHSS provider status through official channels​

9. Payments

IHSS Support Network does not handle:

  • IHSS payments

  • Private payments

  • Financial transactions between users

All payment arrangements are the responsibility of the users.

10. Account & Access

We reserve the right to:

  • Remove users or providers

  • Restrict access

  • Update or modify the platform

At any time without notice.

11. Changes to Terms

We may update these Terms & Conditions at any time.

Continued use of the platform means you accept those changes.

12. Contact

For questions, contact:
info@ihsssupportnetwork.com

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